Client Stories

See What People Are Saying

Don’t Just Take Our Word For It
5 Stars. I had no idea how much I was missing. My hearing aids were life changing. The staff was very professional and informative. I'm pleased to have done business with them.

Anita Krantz

Fantastic! Love the respect, kindness and professionalism of Lang! My mom and I feel cared for and listened to. All aspects of both of our lives were taken into consideration when assessing mom's hearing needs. Thank you Lang!

Catherine James

Excellent approach to selecting the right hearing aid; I tried 4 different brands from different manufactures and picked the best for me with support from the audiologist.

Blake

The audiologist was very professional and thorough. the cost for the hearing test and setting up my hearing aids was very reasonable. Very happy with my visits and would recommend them.

Roger Tracy

Excellent in all areas, friendly and helpful as soon as you walk in the door. Answer all questions totally and they make you feel comfortable throughout your appointment with great service. They make sure you know that they are there for you if you have any problems with your hearing aids.

Anonymous

I would like to first thank Calgary Hearing Aid and Audiology for their patience, knowledge and experience. The first time going into the clinic was a pleasant experience. Meeting the receptionist and meeting Karen was a blessing. She was always informative and helpful. I cannot express how happy I am with their amazing service. Karen made sure to give me all the options that would benefit me with the outcome that I was looking for. She wants what’s best for her clients. They are really professional, super informative and friendly. Karen, I would like to thank you specifically. I am very humble to have met you and I would like to say I would highly recommend this clinic, Take care, keep healthy and thank you.

Girvan Smith

I only have dealt with two staff members, the friendly receptionist and Karen who knows her job and answered my questions. It’s nice to know that I can have my hearing aids cleaned and checked regularly.

Helen Henkel

John Doe's Image
“The care that I received by Kim has been excellent. She was able to fit my with hearing aids that are perfect for me. I wear them every day from wake up until going to bed. They are so comfortable. She didn’t even laugh at me when I asked stupid questions. I have recommended her already and will continue to do so.”

Alice Unrau

John Doe's Image
“This company exceeded my expectations. The reception staff was very helpful and accommodating. After trying other providers, I found what I was offered at Calgary Hearing Aid & Audiology was superior. The audiologist was thorough and has always been available to answer my questions and make adjustments, as necessary.”

Anita Thorne

John Doe's Image
"I met you at your Macleod Trail location several weeks ago with a hearing aid that quit working, and you determined that it had to be sent back to Oticon. You provided excellent service giving me a loaner while my hearing aid was being repaired. Today I had an appointment with Lang and received a new replacement hearing aid. Thinking about my experience at Calgary Hearing Aid & Audiology, I felt compelled to comment on the friendly, enthusiastic, professional and knowledgeable services provided by Lang. Over the last ten years I have had numerous hearing tests with a number of hearing aid practitioners. None of the previous hearing tests were as comprehensive or thorough. When it came time to choose a hearing aid brand, Lang ascertained my ‘lifestyle’ and outlined the pros and cons of the different brands thereby helping me to make an informed choice. It is always refreshing to have outstanding service... you are very fortunate to have Lang as your hearing aid practitioner. I would be remiss not to mention Lauri, who oversees customer reception, billing & payments etc in an efficient and friendly manner. Lang and Lauri are genuinely happy doing their work which gives the office a comfortable feeling... this does not happen by chance, and it is obvious your mentoring sets the tone.”

Bob Campbell

"I have just purchased my third set of hearing aids. My hearing has never been better. In fact my wife is now asking for the TV to be 'turned up'. Karen gave me several options and answered my questions so I could make an informed decision. I have always found Karen to be knowledgeable and helpful as well as upbeat. Thea always greets me with a pleasant smile and is always accommodating."

Chuck Faulkner

"I was very pleased with the service I received from the people at Calgary Hearing Aid & Audiology from the audiologist to the friendly , helpful staff. The audiologist conducted the exam professionally and with patience. I never felt rushed. She explained each step very well as we went along. This service was kept up at each appointment. I am enjoying my hearing aids and having the ability to once again hear every word spoken."

Doreen Buckley

John Doe's Image
“I was very pleased with Kim’s assessment of my hearing issues and also with the service provided for my hearing aids. I have noticed a big improvement with my hearing. Thank you Kim.”

Donna Paley

John Doe's Image
“Everything at Calgary Hearing Aid & Audiology was handled in a timely and friendly manner. Karen explained the testing each step of the way. How to wear the hearing aids was also explained and shown to me, so I could do them for myself – and they work fine. The calls to my house re: the appointment
times came at a good time of the day, again, like a call from a friend. Thank you, Karen, Kimberly, and Thea.”

Helen Penner

"Ian communicates very well and explains hearing losses and is exceptionally careful and thorough in chosing the right kind of hearing aids. He is always willing to spend all the time needed to get it right. I am so very pleased with my new hearing aids. They work perfectly. Service is above and beyond the normal. All phone calls and front end staff service is very well handled and pleasant. I would recommend this hearing aid practitioner /audiologist and the firm to anyone."

Jean Doan

"Positive experience with audiologists, adequate time spent. Am pleased with hearing aids. Service is very good."

Larry Boychuck

"Excellent experience - I would recommend Calgary Hearing Aid & Audiology. The audiologist/practitioner took time to explain; made sure the hearing aids were properly functioning for my needs. She spent a lot of time with me. The hearing aids are fabulous, they are fine tuned to my needs, and I can control them. Service was prompt and thorough with everyone encountered. Front end staff was courteous, knowledgeable with great communications; eg my hearing aids went out for repair and came back the date I was told and I received a prompt phone call when they were back. I am very pleased with all the service and products I have received from the audiologist to the product, service and front end staff. Excellent experience".

Leslie Sigveldason

"The staff at Calgary Hearing Aid have been nothing but professional and very helpful. I am a new client and was able to be helped very quickly as I was experiencing some problems with my new Resound hearing aids. They spent time diagnosing it with a machine and explained everything to me in a calm and pleasant manner. It was quickly repaired and I had a follow up visit and call. I am glad to be a part of their team."

Martha Daniel

“I was referred by my friend to try Calgary Hearing Aid & Audiology services. I had visited two other audiologists which did not provide me services to my satisfaction. Karen Rushkewich at Market Mall location gave me a detailed examination for my hearing test. She also provided me a demo to try for 30 days, and I came to the conclusion that I needed a pair of hearing aids. Karen provided me the information and advice on pros and cons in choosing my devices. I am fully satisfied of her services and I will not hesitate to recommend my friends to acquire their services.”

Peter Poon

“Calgary Hearing Aid & Audiology has been excellent to work with. From my very first phone call, to my hearing assessment to my follow up appointments. All my interactions have been professional and thorough. Anytime I had questions, the staff were very understandable and helped me promptly. I would highly recommend Karen and the staff at Calgary Hearing Aid & Audiology. “

Ryan Wade

John Doe's Image
“Calgary Hearing Aid & Audiology was the fourth hearing aid company I checked out. CHAA and specifically Karen Rushkewich was highly recommended by a close friend who I respect for her judgement. She indicated Karen was excellent on service and support, traits that I have learned are essential when buying hearing aids. Karen was the critical reason why I purchased from CHAA.
Key details:
-Karen got me to try out 3 different models for 3-4 weeks to make sure they fit.
-At my request, I have a strong science background, she provided all the background, scientific literature on each hearing aid.
-Updated my hearing tests to make sure my hearing aids were calibrated correctly.
-The cost was reasonable.”

Sidney Leggett

"We have had excellent service everytime we went in for service. Kristy went out of her way to get my husband money from the government. Thank you very much. Also Nicole is very efficient."

Simone Gore

Hear Why People Believe In Us

We can say a lot about ourselves, but the words that matter most come from the clients and friends that made us a success. We would love to add your testimonial to our growing wall.

Contact Us
Amy
Al
Patricia
Barbara
Share by: