Our Team

Ian brings over two decades of experience practicing hearing aid health care in Alberta. His strong belief in a client-centred model of fitting hearing aids continues to guide his approach and leadership at Calgary Hearing Aid & Audiology.

Before transitioning into hearing care, Ian's career started in public education. Today, he combines education with his expertise in hearing aid technology and is a trusted resource for people with hearing loss in the Calgary region.

Colleen has been an audiologist since 1998. She began her career as an audiologist in public health care in Swift Current, Saskatchewan before moving to Calgary, and Colleen became an owner of Calgary Hearing Aid & Audiology with Ian in 2002.

In 2007, Colleen moved with her husband (also an audiologist) and daughter to Brandon, Manitoba and opened a hearing clinic - all while studying for her doctorate degree in audiology. As her family grew, Colleen continued to expand the company in Brandon so she could provide better hearing care and help more people.

I am a Registered Audiologist in the province of Alberta and Ontario. With more than ten years of experience in providing health services to patients, I am extremely passionate about providing exceptional care and devising treatment plans for individuals dealing with hearing loss and related medical conditions. I am knowledgeable and have excellent professional skills.

My journey as an Audiologist began by Pursuing Audiology Speech and Language pathology from India in 2008 till I successfully completed my Masters in Audiology Speech and Language Pathology in 2014. Following this, I have been closely working with Ear Nose throat specialists, Neurologists and other health care givers in Hospital and Audiology clinics across India and Canada.

I performed my duties as an Audiologist as well as a Speech therapist back in India and later got Registered as an Audiologist in Canada. Over the years of experience I believe in evidence based practice and successfully incorporate my knowledge to provide our patients with the best care, advice and support that is required.

I absolutely enjoy offering my patients the “Gift of Hearing” with my expertise and knowledge.

Karen joined the Calgary Hearing Aid & Audiology team in 2003. Four years later, she graduated from Grant MacEwan University with the mission to provide a better quality of life through hearing care. She is Board Certified through the National Board for Certification in Hearing Instrument Sciences (NBC-HIS) and a member of the International Hearing Society (IHS) and College of Hearing Aid Practitioners of Alberta (CHAPA).

Karen continues to stay up to date with the changing technology in hearing aids. She uses her experience and education to provide the best customer service in hearing health care.

Tracey is a Hearing Aid Practitioner with Calgary Hearing Aid & Audiology in Calgary, Alberta. After completing her education at MacEwan University, she brought a diverse professional background into hearing healthcare, including experience working in senior living and business consulting. Her varied career experience has helped shape a practical, people-focused approach to patient care and communication.

Tracey enjoys helping patients better understand their hearing and supporting them through each step of the process, from assessment to ongoing hearing aid care. She values building genuine relationships with patients and appreciates the opportunity to work closely with individuals and families in the Calgary community.

Kim loves her work as a Registered Hearing Aid Practitioner because it allows her to meet new people, strengthen long-term client relationships, and tackle meaningful communication challenges. She is enthusiastic about using innovative hearing technology to help people reconnect with the world around them.

Kim joined Calgary Hearing Aid & Audiology in 2010 and graduated from the Hearing Aid Practitioner program at Grant MacEwan University in 2014. She is Board Certified through NBC-HIS and an active member of the College of Hearing Aid Practitioners of Alberta (CHAPA). Kim is committed to continued growth and learning in hearing health care.

Outside the clinic, Kim stays busy raising two energetic kids with her husband, Alex.

Armand brings decades of experience in hearing health care, with most of that time spent at Calgary Hearing Aid & Audiology. His success in hearing care is grounded on dedication to understanding the needs of each client and ensuring their hearing aids are properly selected and fitted. Armand understands that everyone's hearing needs are unique, so his approach must also be unique for each client.

Over the years, Armand has helped and improved the lives of many clients, and he is now fitting second-generation clients!

Erica was trained as an Audiologist and Speech-Language Pathologist, working in Brazil before embarking on her Ph.D. in Health Sciences at Newcastle University, UK. After completing her studies, she moved to Calgary in 2014, where she contributed to numerous research projects at the University of Calgary focused on improving the quality of life for older adults.

After supporting multidisciplinary research teams, Erica had the desire to return to clinical practice. She completed a Doctorate in Audiology at A.T. Still University, US, to update her knowledge in the field. She enjoys working directly with clients and values the fact that they have different needs and desires regarding their hearing health. Helping clients to hear again is something she finds incredibly rewarding. In her personal life, she enjoys spending time with her family and friends, swimming, traveling to new places, and being outdoors.

Jordyn is a Registered Audiologist with Calgary Hearing Aid & Audiology in Calgary, Alberta. After working as a program evaluator for BC Mental Health, she realized her true calling was providing direct, impactful patient care. Today, Jordyn leverages her public health background to evaluate clinical outcomes, simplify complex hearing technology, and empower patients to take control of their hearing health.

Recognizing that seamless communication can be challenging for anyone, she is passionate about breaking down barriers for those with hearing loss, ensuring they stay connected to the people who matter most.